@inproceedings{, author = {Balta, Dian and Sellami, Mahdi and Kuhn, Peter and Krcmar, Helmut}, title = {Insights from Natural Language Processing}, booktitle = {Proceedings of ongoing research, practitioners, posters, workshops, and projects of the international conference egov-cedem-epart}, publisher = {Shefali Virkar, Olivier Glassey, Marijn Janssen, Peter Parycek, Andrea Polini, Barbara Re, Peter Reichst{\"{a}}dter, Hans Jochen Scholl, Efthimios Tambouris}, volume = {2019}, pages = {241–243}, year = {2019}, month = sep, location = {San Benedetto Del Tronto, Italy}, abstract = {We present an exemplary text categorization pipeline for online citizen participation and aim at discussing our ongoing research in terms of insights from natural language processing (NLP) application. For each of the steps in the categorization pipeline, we share our experience in terms of challenges and potential measures to address these challenges.}, url = {https://biblio.ugent.be/publication/8626904/file/8626906.pdf}, }